ELECSY provides two separate types of warranty, covering accessories/products and TV repair work. Please read the specific terms for whichever applies to your situation.
Accessories & Products
We offer a 3-day checking and replacement warranty from the date of delivery or collection, covering verified manufacturing defects only.
This warranty does not cover: physical damage, liquid damage, misuse, normal wear and tear, or damage caused after delivery.
If a product carries a longer manufacturer warranty, this will be explicitly stated on the product page or on your invoice at the time of purchase — in that case, the manufacturer's stated terms apply instead of the standard 7-day period.
TV Repair Work
Repairs carried out by ELECSY carry a 7-day warranty on the specific repair or workmanship performed.
This warranty does not cover:
- Faults unrelated to the original repair
- Physical or liquid damage occurring after the repair
- Voltage fluctuations or power surges
- Misuse or tampering with the unit after repair
- Subsequent failure of components not part of the original repair
How to Make a Warranty Claim
Contact us via WhatsApp at 0344-5317488 or email elecsysmartsolutions@gmail.com within the applicable warranty period, describing the issue. For repairs, please bring the unit back to our workshop at Shop-3, Ground Floor, Malik Arcade, Near KFC, Sector E-11/2, Islamabad for inspection.
All warranty claims are subject to inspection to confirm the issue falls within the scope of the warranty described above.